1stream Speed Improvement

We've finally ironed out the inefficient code of the 1stream Manage Organization page, and you can now access that menu faster than ever before. While previously it could take tens of seconds to load the page due to the volume of information, we've streamlined the loading behavior to make sure the page loads consistently in less than 5 seconds.

New Device Templates (240711)

We now have templates built out for the following device models. All new servers going forward will immediately have these templates available, and we are working to install these into existing instances.

Fanvil

• X301G, X301P, X301W, X303P, X303W, X303G, X305
• V62, V63, V64, V65, V67

Polycom

• Edge 100, 220, 300, 350, 400, 450, 500, 550

• B10, B20, B30
• CCX350, CCX400, CCX500, CCX505, CCX600, CCX700

Snom

• D140, D150
• D713, D787
• D815, D812, D862, D865

Yealink

• T20P, T22P, T27P, T28P
• T31W, T34W
• T41G, T42G, T44U, T44W, T46G, T48G, T49G
• T56A, T58A, T58V, T58W

If you urgently need these templates, you can reach out to our support team to have them installed, otherwise they will become available to all systems over the next few weeks.

Document: Polycom OBi to UCS Conversion

Up until now, the OBi line of Polycom VVX X50 devices has been heavily restricted and only operatable on certain supported cloud providers.

Thanks to the help of one of our partners, we were able to find a path for customers to migrate their Polycom OBi devices to the UCS firmware, at least in the case where the phone was initially on UCS to begin with. This may not work for devices purchased as OBi edition devices, but we believe that it should.

Very much an "At your own risk" sort of process, as these devices were not meant to be converted between the firmware versions.

 Convert Poly OBi Edition to UCS Edition 

• WARNING: Neither HP/Poly nor bvoip support this process in any way, so perform the conversion at your own risk, or sell the devices and buy UCS Edition version instead for the safest path forward.

Beta: PSA-Integrated SMS

We're wrapping up initial development of the new SMS capabilities, allowing your conversations to be ingested into a PSA/CRM ticket, and we're looking for some beta testers who would be interested in trying this.

If your company already has an SMS-enabled number through Flowroute, SIPTrunk.com, Twilio, Telnyx, or ThinQ, and you'd like to participate in providing feedback on this feature, please send an email to partners@bvoip.com with your company name, what PSA you use, and what provider you have an SMS enabled number through, and we'll schedule a time to get that setup with you.

FFotW: Power BI Reporting Integration

Forgotten Feature of the Week

Released earlier this year, we want to ensure all our 1stream Core users are aware of the availability of the Power BI Desktop Template which allows for you to quickly get your call data in an interactive report, with multiple pre-built visuals that may help you think up some additional tenant-specific metrics. Simply download the template, grab an API key, and you're off!

For large enterprises we also have the Power BI Premium/Fabric Capacity Integration which allows for constant refreshes and more of a centralized dashboard like functionality. This does come at a hefty cost for the platform, so we only recommend it for the larger companies that need that level of data access or who already have a Capacity with spare units.