v20 Is LIVE, Implementation Platform, and Partner Connect
Core Platform v20 is now LIVE
We've now started deploying new production systems to the latest core platform version 20. We're hard at work updating our documentation to reflect the latest UI changes, so if you see anything that needs updating, please don't hesitate to leave a feedback comment on the article.
We are still ironing out some final pain points in the migration process between v18 and v20, to make this as smooth and painless as possible for you and your team. Existing systems will be upgraded over the course of the coming months, and we will provide additional information to you directly and via these announcements as that upgrade comes up for your system(s).
We'll have more news to share at our upcoming event...
Denver Partner Connect: June 8th, 2025

Join us Sunday, June 8th, at the Hilton Garden Inn, Denver Airport for our first Partner Connect event of 2025!
At this free event we'll cover current roadmap items, future plans, and get feedback from the broader partner base and Partner Advisory Council on what bvoip should focus on in 2025-2026. This is also a great time to network with other bvoip partners, and both get and give tips on resale and phone system configurations.
Conveniently located less than 2 miles from the Pax8 Beyond 2025 conference venue, our event ends shortly before their welcome reception begins. You can much more easily adjust your travel plans to attend both events, rather than attending a bvoip-exclusive event. If you're already planning to attend Beyond, consider arriving a bit early to join us at the bvoip Partner Connect event.
Click Here to register for free, or for more information!
Implementation Platform and Checklist
We've built out an entirely new Implementation Portal for new partners, as well as those who just feel they need a quick run through the best practices to see what may have changed.
All new bvoip partners will go through a regular weekly cadence of calls as part of the onboarding, however existing partners can reach out to get a self-serve workspace where you can just run through this on your own time. We're also happy to meet up as needed for any questions you may have.
You can also still find our New Client Checklist in the admin portal under Partners > Resources > New Partner Onboarding which can help with onboarding new end customer especially.

Quality of Life and Bug Fixes
- A new User Management permission has been added to 1stream which allows access to the CRM User Mappings table, enabled for Admins by default.
- A subnet of IP addresses was not listed for approval on sending emails, causing two recently created systems to fail to send email, and that has been corrected.
- A bug was corrected in the Power BI Premium python templates, which would cause the scheduler to fail out if no calls were found within an hour or two of midnight.
- Many bugs in the v20 dashboard were squashed