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Future consideration
(130)
1
Allow public URL for wallboard that doesn't require authentication
#Improvement π
#New Feature π
1
1Stream API for Call History
#Improvement π
#Integrations π
1
Include field in Dashboard list for Customer Name (not just instance name)
#Improvement π
#Style π¨
1
SMS Ticket Updates
#Integrations π
#New Feature π
1
Add SMS Pod to PSA
#Integrations π
#New Feature π
1
Infinite Campus Integration
#Integrations π
#New Feature π
2
Dentrix CRM
#Integrations π
#New Feature π
1
Intellechart by Nextech
#Integrations π
#New Feature π
1
RONA notification to other channels such as webhook/slack/teams
#Improvement π
#New Feature π
1
Automate the sending of an SMS "Sorry we missed your call,etc" on calls that end up at a voicemail, or abandon a call queue
#New Feature π
Planned
(36)
1
Additional Webhooks
#Improvement π
#Integrations π
1
Call Log Results -- show more than 10 at a time - or at least give the option to show up to 100 at a time
#Improvement π
#Style π¨
1
Add missed call notifications to Client Alerts
#New Feature π
1
Add support for Polycom Edge devices
#New Feature π
1
Allow multiple voicemail to ticket settings per CRM
#Improvement π
#Integrations π
1
Feature Visibility Toggle Button
#Improvement π
1
Add option to click-to-dial pod in ConnectWise Project Tickets
#Integrations π
5
Integration with Ninja PSA
#Integrations π
2
Cisco 8800 Series Support
1
Integration with Cornerstone
#Integrations π
#New Feature π
In Development
(4)
2
PIN Verification Enhancement
#Improvement π
#Security π
1
For Pin Based SMS/Email feature add note in Ticket
1
No CRM/CRM Lite Functionality
#Integrations π
#New Feature π
2
add logic for master reseller / distributor support
#Improvement π
#Style π¨
Final Revisions
(3)
1
1Stream User Impersonation
#Improvement π
#New Feature π
1
1Stream PIN Verification Tool
14
Add call duration details to text of time / activity entry
#Improvement π
#Integrations π
Shipped
(138)
1
Project Tab in 1Stream
#Improvement π
#Integrations π
#New Feature π
1
1Stream Permissions Report CSV
#Improvement π
#New Feature π
#Reports π
1
Severity Not Required
#Improvement π
#Integrations π
1
Individual 1Stream Queue Toggle
#Improvement π
#New Feature π
0
Helper Icon for Reports
#Improvement π
#Reports π
1
request of a users dial by name greeting report
#Improvement π
#Reports π
1
auttoask contact location field
1
Show Status for "Production" vs. "Trial" PBX Instances
1
Add menu for holidays in CPP
1
Centralized Blacklist System
Already exists
(5)
7
Change default new extension option to NOT block outside LAN
1
Make portal1.stream.com columns for unanswered calls modifyable
1
Ability to add different hold music depending on situation
1
Rule to Auto-Logout Agents after X Time
1
Allow for template / phone settings changes via MPP