Core Platform Release Timeline, Partner Connect 2025

Preparing for the Next Core Platform Release: Part 2

Towards the end of last year, we explained that we were preparing for our next platform wide major release and intended to deliver that between Dec 2024 - March 2025. You can read that update here.

We are prepared to start deploying net new accounts on the newer platform version before the end of this month, April 2025.

For existing accounts, we are still working on and streamlining our migration plan. Our new timeline to migrate existing accounts would be between now and September 2025.

If you have any questions, feel free to contact us at partners@bvoip.com or reach out to your account manager.

Denver Partner Connect, June 2025

As mentioned in the previous announcement, we've solidified the date for our first Partner Connect event of 2025, and it's going to be on Sunday, June 8th, at the Hilton Garden Inn, Denver Airport.

At this free event we'll cover current roadmap items, future plans, and get feedback from the broader partner base and Partner Advisory Council on what bvoip should focus on in 2025-2026. This is also a great time to network with other bvoip partners, and both get and give tips on resale and phone system configurations.

Conveniently located less than 2 miles from the Pax8 Beyond 2025 conference venue, our event ends shortly before their welcome reception begins. You can much more easily adjust your travel plans to attend both events, rather than attending a bvoip-exclusive event. If you're already planning to attend Beyond, consider arriving a bit early to join us at the bvoip Partner Connect event.

 Click Here for more information, or to register for free! 

Quality of Life and Bug Fixes

• We've removed the Send 1stream Email button from the 1stream admin portal, as that was a legacy function from when 1stream did not require the SSO account.
• When initially enabling the Queue Statistics Reset option in call queues, it was incorrectly setting the time to the current time instead of the default 00:00. This has been fixed, but you may need to update any recently modified queues to have a correct reset time.
• An issue was found in the OneDrive integration which caused files to stop updating between 4/7 and 4/17, that was corrected and that date range should be included in the current files.
• Fixed an issue with the Holidays menu where it would throw an unexpected error when changing the date for the holiday.
• All systems are now using AWS SES to send emails by default, and we've sunset our legacy mail provider. For the best reception, we will always recommend configuring your own SMTP server or integrating with Microsoft 365.

FFotW: High Availability and Alternative Routing

Forgotten Feature of the Week

For customers who need the highest levels of uptime, we offer full High Availability in which we setup a spare server which takes over in the event of an outage on the primary server, with downtime as low as 90 seconds before you can start making calls again in the softphone.

You can find more information on this in our High Availability Feature article of our knowledgebase, and current partners can find the SLA details under Partners > Resources > High Availability Accounts in the MTP admin panel.

For customers who don't want to pay for a second spare server, you can at least add alternative/backup routes. Click here for instructions for SIPTrunk.com.