Welcome to our new Enhancements & Ideas Portal!

For users who haven't seen this before, welcome! There are additional posts besides this one, so make sure you're checking out the other Announcements available.

We also have a new Roadmap showing the features we're working on, and you can submit new feature requests or bugs to our Ideas section.

You can access this via the "What's New" banner on the right of many of our portals, or directly at https://ideas.bvoip.net, and make sure to check back often as we try to post new features and changes weekly.

New US Hardware Store and Partner Links

We're happy to announce we have a new hardware partner for our US-based partners, and the new store can be found under the Partners menu in your admin portal.

The new store features better pricing, additional devices, and same day shipping on most orders made prior by 4:30PM Central Time.

Partner Links

We've moved all of our core links from the Partner Resources Marketing folder and i menu at the top into this menu, so even if you adjust the links for customers, you can still access the resources you need as a partner.

This is where you'll find the partner Shop links as well now like mentioned above, as well as our Referral Program and learning resources.

New GetPhoneQueueStatuses Endpoint

1stream Core or higher is required for API access.

We moved the GetPhoneQueueStatuses endpoint to public preview last week, and that is now live in production.

You can query this endpoint to get all queue login/logout actions for your system, or you can add the normal startDate and endDate parameters to limit the window of data. We highly recommend limiting the dates if you've been using the system for a while.

This endpoint will push down all data at once, so there are no pagination parameters involved.

The example below shows the extension 610 logging in to queue 812 at 6:07AM, then logging out at 8:30AM.