Roadmap
Future consideration(132)
- 1
Include field in Dashboard list for Customer Name (not just instance name)
#Improvement 👍#Style 🎨 - 1
SMS Ticket Updates
#Integrations 🔗#New Feature 🆕 - 1
Add SMS Pod to PSA
#Integrations 🔗#New Feature 🆕 - 1
Infinite Campus Integration
#Integrations 🔗#New Feature 🆕 - 3
Dentrix CRM
#Integrations 🔗#New Feature 🆕 - 1
Intellechart by Nextech
#Integrations 🔗#New Feature 🆕 - 1
RONA notification to other channels such as webhook/slack/teams
#Improvement 👍#New Feature 🆕 - 1
Automate the sending of an SMS "Sorry we missed your call,etc" on calls that end up at a voicemail, or abandon a call queue
#New Feature 🆕 - 3
Bulk inbound rule edits
#Improvement 👍 - 1
SMS Messaging
#Improvement 👍#Integrations 🔗#New Feature 🆕
Planned(28)
- 2
Additional Webhooks
#Improvement 👍#Integrations 🔗 - 1
Call Log Results -- show more than 10 at a time - or at least give the option to show up to 100 at a time
#Improvement 👍#Style 🎨 - 2
Add missed call notifications to Client Alerts
#New Feature 🆕 - 1
Allow multiple voicemail to ticket settings per CRM
#Improvement 👍#Integrations 🔗 - 1
Feature Visibility Toggle Button
#Improvement 👍 - 1
Add option to click-to-dial pod in ConnectWise Project Tickets
#Integrations 🔗 - 5
Integration with Ninja PSA
#Integrations 🔗#IQ Integration Platform - 2
Integration with Cornerstone
#Integrations 🔗#New Feature 🆕 - 7
Images and rich text in ticket notes
#Improvement 👍#Integrations 🔗 - 1
Where filled in
Final Revisions(4)
- 1
1Stream User Impersonation
#Improvement 👍#New Feature 🆕#IQ Integration Platform - 1
1Stream PIN Verification Tool
- 14
Add call duration details to text of time / activity entry
#Improvement 👍#Integrations 🔗 - 2
Add notes with call meta data when call recordings are uploaded
#Improvement 👍#Integrations 🔗#IQ Integration Platform
Shipped(147)
- 1
Project Tab in 1Stream
#Improvement 👍#Integrations 🔗#New Feature 🆕 - 2
Add support for Polycom Edge devices
#New Feature 🆕 - 1
1Stream Permissions Report CSV
#Improvement 👍#New Feature 🆕#Reports 📃 - 1
Severity Not Required
#Improvement 👍#Integrations 🔗 - 3
PIN Verification Enhancement
#Improvement 👍#Security 🔐 - 1
Individual 1Stream Queue Toggle
#Improvement 👍#New Feature 🆕 - 0
Helper Icon for Reports
#Improvement 👍#Reports 📃 - 1
request of a users dial by name greeting report
#Improvement 👍#Reports 📃 - 1
auttoask contact location field
- 1
Show Status for "Production" vs. "Trial" PBX Instances
Already exists(7)
- 7
Change default new extension option to NOT block outside LAN
- 1
Make portal1.stream.com columns for unanswered calls modifyable
- 1
Ability to add different hold music depending on situation
- 1
Rule to Auto-Logout Agents after X Time
- 1
exclude pods from specific user(s) or user groups (streamline IT, streamline
#Improvement 👍#Integrations 🔗 - 1
Allow for template / phone settings changes via MPP
- 1
Introduce groups for the "View phone statuses" section